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The management of BION LOGÍSTICA Y TRANSPORTE, aware of the importance of quality in relation to its clients as well as in relation to its internal organization, bases its quality policy on:
- Achieve customer satisfaction by offering a quality service according to your expectations, meeting your needs and your complaints if you have them.
- Ensure also employee satisfaction, making sure that that they know perfectly their functions, work processes and have the necessary means to carry them out.
- To retain a qualified team of professionals to ensure commitments made with our customers.
- Maintain exhaustive control of each transport from the load at origin to delivery at destination.
- Have our own fleet and continuous renewal that allows us to ensure a greater guarantee in the service at the level of location, availability and transit times.
- Manage the organization in an efficient and competitive way, improving internal processes and optimizing resources.
- Compliance with current legislation in everything that affects the organization.
- Continuously improve the service and Management system.
The achievement of this policy is a Management responsibility, committed to providing the necessary means that allow it to be known and applied by the employees.